Relationship Manager

Relationship ManagerCompany: Turtlemint Insurance Broking Services Pvt. Ltd.

Department: Sales & Business Development

Employment Type: Full-Time

Job SummaryThe Relationship Manager is responsible for building and maintaining relationships with customers, POSP (Point of Sales Person) partners, and digital partners. The role involves driving insurance sales, providing product guidance, onboarding partners, resolving queries, and achieving business targets while ensuring high customer satisfaction.

• Key ResponsibilitiesDevelop and maintain strong relationships with customers and POSP partners.
• Onboard and activate new POSP agents and business partners.
• Educate partners on health, life, motor, and other insurance products.
• Generate business through partner networks and customer referrals.
• Understand customer requirements and recommend suitable insurance solutions.
• Assist with policy issuance, documentation, renewals, and service requests.
• Resolve partner and customer queries promptly.
• Achieve monthly sales and activation targets.
• Maintain daily MIS reports, call logs, and partner performance records.
• Coordinate with internal teams for smooth policy processing and customer support.
• Required SkillsStrong communication and interpersonal skills.
• Relationship-building and customer management abilities.
• Sales and business development skills.
• Negotiation and problem-solving capability.
• Basic knowledge of insurance products (preferred).
• Ability to work in a target-driven environment.
• Familiarity with digital tools and CRM systems.
• EligibilityMinimum 12th Pass (HSC) or Graduate in any discipline.
• Freshers and experienced candidates can apply.
• Good spoken and written English communication skills.
• Prior experience in insurance, BFSI, sales, or customer relationship management is an advantage.

SalaryTypically ranges from ₹15,000 to ₹45,000 per month depending on location, experience, and performance incentives.