Customer Care Executive

Job description:

Role Overview: You will manage phone calls. You will guide parents and students about classes, fees, and admission rules. You will turn interested leads into enrolled students.

Key Responsibilities

• Make Calls: Call prospective students to talk about courses.
• Explain Courses: Describe course details, timings, and fees.
• Answer Questions: Address questions about the institute.
• Update Records: Log call details into the institute's tracking system (CRM).
• Follow-up: Call back interested students to check their enrollment status

Benefits:

• Cell phone reimbursement
• Internet reimbursement

Work Location: Adajan