Receptionist / Front Office Executive

Job Opening: Front Office Receptionist & Property Supervisor

Healing Retreat by Medzuro | Jaipur

We are looking for a highly professional, responsible and well-presented Front Office Receptionist & Property Supervisor to manage the day-to-day operations of Healing Retreat by Medzuro.

Please read carefully before applyingHealing Retreat by Medzuro primarily serves international guests and clients associated with Medzuro. Therefore, we are looking for someone who understands professional hospitality standards and can independently manage the property with a high level of responsibility.

Key ResponsibilitiesFront Office & Guest Management

• Handle guest check-in and check-out professionally
• Welcome and assist international guests
• Manage guest communication and requests
• Handle bookings, reservations and room availability
• Operate hotel PMS (Property Management System)
• Maintain accurate guest and booking records
• Coordinate with Medzuro's patient/guest coordination team when required

Complete Property Management

The selected person will be responsible not only for reception but also for the overall day-to-day management of the property.

Responsibilities include:

• Managing daily hotel operations
• Supervising housekeeping staff
• Checking room cleanliness and conducting regular room inspections
• Ensuring rooms are properly prepared before guest arrival
• Managing housekeeping duties and schedules
• Supervising kitchen staff
• Checking kitchen cleanliness and hygiene
• Monitoring food preparation and service
• Coordinating with staff to ensure smooth daily operations
• Reporting maintenance, housekeeping or operational issues promptly
• Maintaining overall property standards

Working ArrangementThe selected candidate is expected to stay at the property, as the role involves overall property supervision and guest support.

The position does not mean continuous 24-hour working. Working hours and duties will be scheduled appropriately, with accommodation at the property provided as part of the role.

• RequirementsMinimum 1 year of relevant hotel/front-office experience
• Must know how to operate a hotel PMS
• Good communication skills
• Professional appearance and behaviour
• Good English communication is preferred, particularly for international guests
• Strong responsibility and attention to detail
• Ability to independently manage day-to-day property operations
• Ability to supervise housekeeping and kitchen staff
• Comfortable working with international guests
• Honest, reliable and well-organized
• Hospitality/hotel management experience will be preferred

Ideal CandidateWe are looking for someone who thinks beyond “reception duty.”

The right candidate should be capable of taking responsibility for the complete property, ensuring that guests receive a clean, comfortable, professional and well-managed experience.

Location: Jaipur

Property: Healing Retreat by Medzuro

Position: Front Office Receptionist & Property Supervisor

Experience: Minimum 1 year

Please apply only if you have carefully read and understand the complete job responsibilities above.