Dispatch Manager

Key Responsibilities:

Billing Management:

• Generate and review invoices, ensuring accuracy in pricing, quantities, and discounts.
• Coordinate with the sales and finance teams to resolve any billing discrepancies or issues promptly.
• Process and track payments, following up on outstanding invoices and ensuring timely collections.
• Maintain billing records, documentation, and reports for internal review and audit purposes.
• Assist in preparing financial reports related to billing and accounts receivable.

Dispatch Coordination:

• Receive and review customer orders or service requests to determine the appropriate dispatch requirements.
• Schedule and coordinate the dispatch of goods or services to customers based on priority, availability, and logistics considerations.
• Liaise with the warehouse or inventory team to ensure sufficient stock levels to fulfill orders promptly.
• Communicate with drivers or service technicians to provide them with necessary information and instructions for timely deliveries or service visits.
• Monitor the status of dispatched orders to ensure on-time delivery or service completion.