FIRE ALARM SYSTEM SERVICE ENGINEER/TECHNICIAN

Job Description – Fire Alarm System Service Engineer / Technician

*Position- Fire Alarm System Service Engineer / Technician

*Department-Technical / Project & Service Department

*Job Location- Site-based / Project Locations

*Job Purpose:

The Fire Alarm System Service Engineer/Technician will be responsible for the installation, inspection, testing, commissioning, preventive maintenance, corrective maintenance, troubleshooting, and servicing of Fire Alarm and Life Safety Systems at customer sites.

*Key Responsibilities:

• Carry out preventive and corrective maintenance of Fire Alarm Systems as per the approved Scope of Work (SOW), OEM recommendations, and site safety procedures.

• Inspect and maintain Fire Alarm Control Panels, Smoke Detectors, Heat Detectors, Manual Call Points (MCP), Hooters/Sounders, Strobes, Modules, Relays, Power Supply Units, Batteries, and associated field devices.

• Perform testing of detectors, MCPs, sounders, modules, interfaces, and alarm/monitoring circuits.

• Identify and troubleshoot faults related to fire alarm panels, loops, zones, communication circuits, power supply, batteries, field devices, and cabling.

• Carry out testing and verification of input/output modules and their interfacing with other systems such as HVAC, fire pumps, elevators, access control, BMS, and other associated systems.

• Check alarm, fault, supervisory, and trouble indications and take necessary corrective action.

• Clean, test, replace, program, and commission defective detectors and other fire alarm devices where required.

• Carry out loop continuity, cable continuity, insulation, and related field wiring checks.

• Maintain proper records of preventive maintenance, breakdown calls, testing activities, observations, and corrective actions.

• Prepare daily service reports, maintenance reports, inspection reports, and material/spares requirements.

• Coordinate with the client/site representative for shutdowns, testing, mock drills, and system restoration.

• Attend emergency breakdown/service calls and resolve system faults within the required response time.

• Support installation, commissioning, modification, expansion, and programming of Fire Alarm Systems when required.

• Ensure all maintenance activities are completed safely and without affecting critical plant operations.

• Follow applicable safety rules, PPE requirements, permit-to-work procedures, and site-specific safety instructions.

• Provide technical support and guidance to junior technicians and site manpower.

• Maintain proper housekeeping and ensure tools, testing equipment, and service materials are handled safely.

Technical Skills Required:

• Good knowledge of conventional and addressable Fire Alarm Systems.

• Knowledge of Fire Alarm Control Panels, detectors, MCPs, sounders, modules, relays, batteries, and field devices.

• Basic knowledge of fire alarm loop/zone architecture and troubleshooting.

• Ability to read electrical drawings, fire alarm system drawings, wiring diagrams, and cause-and-effect charts.

• Knowledge of detector testing, loop testing, fault finding, and system programming.

• Knowledge of interfacing Fire Alarm Systems with HVAC, fire pumps, elevators, BMS, access control, and other systems will be an advantage.

• Basic computer knowledge for system configuration, Software Programming, reporting, documentation, and email communication.

• Knowledge of OEM-specific Fire Alarm Systems such as Siemens, Honeywell-ALL, GST, Notifier, Bosch, Edwards, AGNI, System Sensor, ASES, or equivalent systems will be an advantage.

*Educational Qualification:

• ITI / Diploma / B.E. / B.Tech in Electrical, Electronics, Instrumentation, Electronics & Telecommunication, or a related technical discipline.

• ITI/Diploma candidates with relevant Fire Alarm System service experience may also be considered.

*Experience:

• Technician: 2–5 years of relevant experience in Fire Alarm System installation, maintenance, testing, or troubleshooting.

• Service Engineer: 3–6 years of relevant experience in Fire Alarm System service and maintenance.

• Experience in industrial plants, cement plants, steel plants, power plants, mining sites, or other large industrial projects will be preferred.

*Personal & Professional Skills:

• Good troubleshooting and problem-solving skills.

• Ability to work independently at customer sites.

• Good communication and coordination skills.

• Willingness to travel to different project/customer locations.

• Ability to work under pressure and attend emergency breakdown calls.

• Safety-conscious and disciplined approach to work.

• Good documentation and reporting skills.

*Key Performance Areas (KPI):

• Timely completion of preventive maintenance activities.

• Effective resolution of breakdowns and system faults.

• Reduction in repeat system failures.

• Quality and accuracy of service reports.

• Compliance with customer SOW and maintenance schedules.

• Compliance with site safety requirements.

• Customer satisfaction and service response time.

*Employment Requirement:

The candidate should be willing to travel and work at customer/project sites as required. The position may involve working in industrial environments, including plants and other operational areas, in accordance with site safety requirements.