Telecaller Hostel Co-ordinator

Job Summary:

We are looking for a responsible and organized Hostel Operations Executive to oversee the day-to-day functioning of the hostel. The candidate will be responsible for managing residents, maintaining records, coordinating housekeeping and maintenance activities, handling inquiries, and ensuring smooth hostel operations.

Key Responsibilities:

Hostel Administration

Manage hostel admissions, room allotments, and resident records.

Maintain occupancy reports and hostel documentation.

Handle resident onboarding and exit formalities.

Resident Management

Address resident queries and concerns promptly.

Ensure discipline and adherence to hostel rules and regulations.

Maintain positive resident relationships.

Operations & Maintenance

Coordinate with housekeeping staff for cleanliness and hygiene.

Monitor maintenance requirements and coordinate repairs.

Ensure hostel facilities are functioning properly.

Rent & Payment Management

Track rent payments and outstanding dues.

Maintain payment records and receipts.

Coordinate with the accounts team for financial reconciliation.

Vendor & Inventory Management

Coordinate with vendors for supplies and services.

Monitor inventory of hostel essentials.

Ensure timely procurement of required materials.

Reporting

Prepare daily, weekly, and monthly occupancy reports.

Maintain records of complaints, maintenance requests, and resolutions.

Submit operational updates to management.

Required Skills:

Good communication and interpersonal skills.

Basic computer knowledge (MS Excel, Word, Google Sheets).

Strong organizational and problem-solving abilities.

Ability to handle multiple tasks efficiently.

Customer service-oriented approach.

Qualification:

Graduate in any discipline/12th Pass

1-3 years of experience in hostel, facility, administration, or operations management preferred.

Freshers with strong administrative skills may also apply.

Salary:As per company standards and candidate experience.