Telecaller

Location: Pune

Experience: 2–5 Years (Mandatory)

Industry Preference: Adhesives, Chemicals, Industrial Products, Building Materials, Furniture Hardware, Manufacturing, B2B Sales

Job SummaryWe are looking for an experienced Telecaller / Inside Sales Executive to generate new business opportunities, follow up on inquiries, develop dealer/distributor networks, and support the sales team in achieving revenue targets.

The candidate should be confident in B2B calling, lead generation, customer follow-up, and converting inquiries into sales opportunities.

• Key ResponsibilitiesCall prospective customers from provided databases and generate qualified leads.
• Follow up with furniture manufacturers, carpenters, distributors, dealers, interior contractors, packaging companies, and industrial customers.
• Handle incoming inquiries from website, social media, WhatsApp, and marketing campaigns.
• Schedule meetings for field sales representatives.
• Develop and maintain relationships with dealers and distributors.
• Explain product features, applications, pricing, and benefits.
• Maintain CRM and daily call reports.
• Track inquiries from first contact to order closure.
• Re-engage inactive customers and generate repeat business.
• Coordinate with sales and operations teams for quotations and order processing.
• Meet monthly lead generation and conversion targets.
• Required SkillsMinimum 2 years of telecalling or inside sales experience.
• Strong communication skills in English, Hindi, and Marathi.
• Experience in B2B sales calling.
• Knowledge of CRM software and MS Excel.
• Excellent follow-up and negotiation skills.
• Ability to handle objections and close appointments.
• Self-motivated and target-driven.
• Preferred Candidate ProfileExperience in adhesives, chemicals, plywood, laminates, furniture hardware, construction materials, industrial products, or manufacturing sectors.
• Existing knowledge of dealer/distributor networks is a strong advantage.
• Comfortable making 80–120 calls per day.
• Proven record of lead generation and sales conversions.
• KPI / Performance MetricsDaily outbound calls: 80–120
• Qualified leads generated: 40–60 per month
• Meetings scheduled: 20–30 per month
• Inquiry-to-opportunity conversion rate
• Revenue generated through telecalling activities
• Customer follow-up effectiveness
• Compensation Fixed Salary: ₹20,000 – ₹30,000 per month (based on experience)
• Attractive Incentives on lead generation and sales conversion
• Performance Bonus