Senior Customer Associate
Hird Services
Senior Customer Associate
Hird Services
Pune
₹32,000 - ₹40,000 monthly*
Fixed
₹32000 - ₹38000
Average Incentives*
₹2,000
Earning Potential
₹40,000
You can earn more incentive if you perform well
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
72 applicants
Benefits include: Overtime Pay, PF, Travel Allowance (TA), Internet Allowance, Flexible Working Hours, Laptop, Health Insurance, ESI (ESIC), 5 working days, Two-way cab
Job Description
Hiring for International Voice Process (Inbound)
📍 Location: Pune
🏢 Work From Office | Night Shift | 5 Days Working
Eligibility:
✔ 12th Pass / Graduate
✔ Minimum 1 year of International Inbound Voice (B2C) experience
✔ Excellent English communication skills
Roles & Responsibilities:
• Handle inbound customer calls and resolve queries efficiently.
• Provide excellent customer service and maintain high customer satisfaction.
• Document customer interactions accurately.
• Meet quality, productivity, and SLA targets.
Interested candidates can share their updated resume at :- 9303800843
Job role
Work location
Pune, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
bpo, Blended process, Domestic BPO, Customer acquisition, Customer acquisition management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Hird Services
Address
Pune, Maharashtra, India
Job posted by Hird Services
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