Receptionist / Front Office Executive

We are seeking a responsible, organized, and customer-oriented Hostel Receptionist cum Office Admin to manage the hostel reception, assist residents and visitors, and provide administrative support for the smooth operation of the hostel and office. The candidate should have excellent communication skills, a professional attitude, and the ability to handle multiple tasks efficiently.

• Key ResponsibilitiesWelcome students, residents, parents, visitors, and guests in a courteous and professional manner.
• Handle hostel inquiries through phone calls, emails, WhatsApp, and walk-ins.
• Maintain hostel occupancy records, room allotments, check-in and check-out details.
• Coordinate hostel admissions, room bookings, and documentation.
• Assist residents with their day-to-day queries and ensure timely resolution of issues.
• Maintain visitor registers, resident records, and other hostel-related documentation.
• Collect and maintain hostel fee records and coordinate with the accounts department when required.
• Manage incoming and outgoing calls, emails, courier services, and correspondence.
• Maintain office files, records, and administrative documents.
• Coordinate with housekeeping, maintenance, security, and other vendors to ensure smooth hostel operations.
• Monitor hostel supplies, stationery, pantry items, and other inventory requirements.
• Schedule meetings, maintain calendars, and assist management with administrative tasks.
• Ensure the reception and common areas are clean, organized, and presentable at all times.
• Prepare daily, weekly, and monthly administrative reports as required.
• Maintain confidentiality of resident and company information.
• Perform any other administrative duties assigned by management.

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