Operation Executive

Job Responsibilities

• Handle student queries and provide timely support.
• Manage the admission process, including application forms, document verification and submission.
• Coordinate with universities for eligibility checks, admission status and document-related issues.
• Handle student documentation and maintain accurate records.
• Coordinate education loan applications with students, banks and financial partners.
• Collect and verify loan documents and track application, approval and disbursement status.
• Follow up with students regarding pending documents, admissions and loan applications.
• Assist students with LMS login issues, password resets, profile corrections and other requests.
• Coordinate with Sales, Admissions, Finance and other internal teams to resolve student issues.
• Maintain daily trackers and prepare operational reports.
• Ensure all student applications and requests are processed accurately and within the required timelines.
• Maintain confidentiality of student information and follow company policies.

Required Skills

• Graduate in any discipline.
• Good communication and coordination skills.
• Basic knowledge of MS Excel, Google Sheets and email.
• Strong follow-up and problem-solving abilities.
• Attention to detail and good documentation skills.
• Freshers can apply; experience in EdTech, admissions, student support or loan processing will be an advantage.