International Voice Process
Black Cats Hr Consulting Private Limited
International Voice Process
Black Cats Hr Consulting Private Limited
Hadapsar, Pune
₹25,000 - ₹40,000 monthly
Fixed
₹25000 - ₹40000
Earning Potential
₹40,000
Work from Office
Full Time
Night Shift
Min. 1 year
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
30 applicants
Benefits include: PF, ESI (ESIC), 5 working days
Job Description
- Job Description – International Voice Process AssociateRole: Customer Support Executive / International Voice ProcessEmployment Type: Contractual Role (Randstad Third-Party Payroll)Key Requirements:Experience in inbound or outbound international voice process is mandatory
- Voice process experience preferred
- Excellent communication skills required
- Qualification: Minimum 12th Pass / Any Graduate
- Job Responsibilities:Handle customer interactions through international voice support
- Resolve customer queries effectively and professionally
- Maintain high-quality customer service standards
- Follow process guidelines and business requirements
- Working Conditions:5 days working with rotational week offs
- 24×7 rotational shifts as per business requirements
- Contractual role under Randstad payroll
- Insurance, transport, and canteen facilities available
- Additional deductions applicable if facilities are availed
- Opportunity to work with a reputed product-based company
- Preferred Candidate Profile:Strong verbal communication and interpersonal skills
- Comfortable working in rotational shifts
- Immediate joiners preferred
- Customer-focused and adaptable mindset
Job role
Work location
Magarpatta, Hadapsar, Pune, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - International Voice Process
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
Blended process, International BPO, Voice Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 35 years
Gender
Any gender
About company
Name
Black Cats Hr Consulting Private Limited
Address
Magarpatta, Hadapsar, Pune, Maharashtra, India
Job posted by Black Cats Hr Consulting Private Limited
FAQs about this job
Show all