Senior Finance & Accounts Admin Assistant
United Parcel Service (india) Private Limited
Apply on company website
Senior Finance & Accounts Admin Assistant
United Parcel Service (india) Private Limited
Pune
Not disclosed
Work from Office
Full Time
Min. 5 years
Job Details
Job Description
F&A Senior Admin - CIS CBIA Billing G7
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Job Description:
F&A Senior Admin Assistant – (Grade 07)
We are looking for a proactive finance professional to manage customer invoice disputes and billing adjustments. This role requires strong customer focus, analytical thinking, and the ability to work independently in a fast‑paced environment.
Key Responsibilities
- Resolve customer disputes via Salesforce, email, and Customer Resolution Portal as per defined DLPs/SOWs
- Validate billing data, investigate discrepancies, and process accurate adjustments
- Ensure timely follow‑ups and end‑to‑end ownership of cases
- Communicate effectively with stakeholders and respond to customer queries professionally
- Prepare daily, weekly, and monthly reports to support visibility and continuous improvement
Skills & Qualifications
- Strong communication and interpersonal skills
- Excellent problem‑solving and attention to detail
- Self‑driven, resilient, and customer‑oriented
- Proficient in Microsoft Office tools
- Ability to perform well under pressure
Employee Type:
UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.
Experience Level
Senior LevelJob role
Work location
IN - PUNE I GLOBAL BUSINESS SERVICES - GBS (INUNE), India
Department
Finance & Accounting
Role / Category
Payables / Receivables Management
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Min. 5 years
About company
Name
United Parcel Service (india) Private Limited
Job posted by United Parcel Service (india) Private Limited
Apply on company website