Customer Support Executive (International BPO)

RKN Business Solutions

Pune

₹20,000 - ₹45,000 monthly*

Fixed

20000 - ₹40000

Average Incentives*

5,000

Earning Potential

45,000

You can earn more incentive if you perform well

Work from Office

Full Time

Night Shift

Min. 1 year

Good (Intermediate / Advanced) English

Job Details

Interview Details

Job highlights

Urgently hiring

Fast HR reply

79 applicants

Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC), Food/Meals, 5 working days

Job Description

Hi Candidates,


We are currently hiring Sr. Customer Support Executive for International Voice Process for our organization. It’s a full-time opportunity, 5 days a week working and 100% onsite (Yerawada and Hinjewadi).


Job Title -- Inbound Customer Support Executive (International Voice and Chat Process)

Location -- Pune, MH

Salary -- Up to 5 LPA + Benefit + 50K Joining Bonus


Skill:


For Voice Process -- We need Minimum 12 Months International Voice Process Experience in BPO with Excellent English Communication Skill.

For Chat Process -- We need Minimum 12 Months International Chat Process Experience in BPO with Excellent English Communication Skill.


Requirements:

·  12+ months of experience in an International BPO in Voice or Chat Process is mandatory.

·  Handling basic customer queries and providing customer resolution

·  Strong communication, interpersonal, and comprehension skills.

. Active Listener and Resolve the Customer Query over phone.

.Proven customer service experience or related role.

·  Providing Prompt and Polite Assistance

. Addressing consumer problems and suggesting an efficient solution with empathy and professionalism.

. Respond promptly and professionally to customer queries via phone call.

·  Willingness to work in US shifts in Night Shift.


Its 5 Days working and company will provide both side cabs, Meals, PF, Joining Bonus (50K) and other benefits.


Virtual Interview

Need Immediate joiner


If you are interested, please send your resume to husna@rknjobs.com OR give me call at 79949 16232.

Job role

Work location

Pune, Maharashtra, India

Department

Customer Support

Role / Category

Customer Support - BPO / Voice / Blended

Employment type

Full Time

Shift

Night Shift

Job requirements

Experience

Min. 1 year

Education

12th Pass

Skills

International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process

English level

Good (Intermediate / Advanced) English

Age limit

18 - 44 years

Gender

Any gender

About company

Name

RKN Business Solutions

Address

Pune, Maharashtra, India

Job posted by RKN Business Solutions

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