Customer Support Executive (International BPO)
RKN Business Solutions
Customer Support Executive (International BPO)
RKN Business Solutions
Pune
₹20,000 - ₹45,000 monthly*
Fixed
₹20000 - ₹40000
Average Incentives*
₹5,000
Earning Potential
₹45,000
You can earn more incentive if you perform well
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
79 applicants
Benefits include: Annual Bonus, PF, Health Insurance, ESI (ESIC), Food/Meals, 5 working days
Job Description
Hi Candidates,
We are currently hiring Sr. Customer Support Executive for International Voice Process for our organization. It’s a full-time opportunity, 5 days a week working and 100% onsite (Yerawada and Hinjewadi).
Job Title -- Inbound Customer Support Executive (International Voice and Chat Process)
Location -- Pune, MH
Salary -- Up to 5 LPA + Benefit + 50K Joining Bonus
Skill:
For Voice Process -- We need Minimum 12 Months International Voice Process Experience in BPO with Excellent English Communication Skill.
For Chat Process -- We need Minimum 12 Months International Chat Process Experience in BPO with Excellent English Communication Skill.
Requirements:
· 12+ months of experience in an International BPO in Voice or Chat Process is mandatory.
· Handling basic customer queries and providing customer resolution
· Strong communication, interpersonal, and comprehension skills.
. Active Listener and Resolve the Customer Query over phone.
.Proven customer service experience or related role.
· Providing Prompt and Polite Assistance
. Addressing consumer problems and suggesting an efficient solution with empathy and professionalism.
. Respond promptly and professionally to customer queries via phone call.
· Willingness to work in US shifts in Night Shift.
Its 5 Days working and company will provide both side cabs, Meals, PF, Joining Bonus (50K) and other benefits.
Virtual Interview
Need Immediate joiner
If you are interested, please send your resume to husna@rknjobs.com OR give me call at 79949 16232.
Job role
Work location
Pune, Maharashtra, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Night Shift
Job requirements
Experience
Min. 1 year
Education
12th Pass
Skills
International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Age limit
18 - 44 years
Gender
Any gender
About company
Name
RKN Business Solutions
Address
Pune, Maharashtra, India
Job posted by RKN Business Solutions
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