Customer Support Executive (International BPO)

Hi Candidates,

Hope you are doing well.

I have below position open, if you are Comfortable with Job Description please reply me back with Your Updated Resume to sameer@rknjobs.com.

After then i will give you a call, finalize the things with you and schedule your interview.

Job Description:

Position: Customer Support Executive (International BPO Voice and Chat Process)

Location: Pune, Maharastra

Salary - Up to 45 K Per Month

Interview Mode : Virtual

Need Min 6 months of Experience in Customer Service in an international BPO in Voice Process.

OR

Need Min 1 year of Experience in Customer Service in an international BPO in Chat Process.

Key Responsibilities:

Need Min 6 months of Experience in Customer Service in an international BPO in Voice Process or in CHAT Prrocess.

Handling basic Customer queries related to Telecom Bills /Customer Resolution expert.

Respond to customer questions and issues through calls.

Should have excellent Communication / Interpersonal /Comprehension skills

Providing Prompt and Polite Assistance to the Foreign Customers.

Ensuring customer satisfaction and maintaining a high level of customer service and able to handle the Customer over phone

Candidates should be willing to work in US shift.

Strong problem-solving skills and attention to detail.

Provide accurate product or service information to guide customers.

Ensure customer queries are responded in time.

Any Graduate/Undergraduate is eligible.

2 Days Rotational week off.

Age Up to 44 years

if you are interested, please reply me back with your updated resume to sameer@rknjobs.com and give me a call at 87509 71231.