Hird Services

Customer Care Executive

Hird Services
Pune
₹25,000 - ₹32,000 monthly*

Fixed

₹25,000 - ₹30,000

Average Incentives*

₹2,000

Earning Potential

₹32,000

Work from OfficeWork from Office
Full TimeFull Time
Night ShiftNight Shift
Freshers onlyFreshers only
Good (Intermediate / Advanced) EnglishGood (Intermediate / Advanced) English

Job highlights

8 applicants

8 applicants

Job Description

Hi Candidates,


PRINCIPAL RESPONSIBILITIES:

  • Work on the various front offices client tools as required for the specific queues and provide customer service through calls.
  • Understand customer queries received through calls and act accordingly.
  • Maintain a healthy and clean work environment & adhere to company policies and procedure.
  • Continuous up gradation of process knowledge as required
  • Excellent communication skills.
  • Comprehension : - Ability to clearly understand the problem statement
  • Composition : - Ability to compose a grammatically correct, concise, and accurate.
  • Voice & Accent : - Neutral Accent & excellent Voice Skills Good analytical & drafting skills to respond back to the customer.
  • Strong customer service focus : -Ability to empathize with the customer - Prioritizing customer needs
  • Graduate / Undergraduate can apply 
  • Comprehension skills to understand & communicate with all customers effectively.
  • Voice support



Job role

Work location
Work locationPune, Maharashtra, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - BPO / Voice / Blended
Employment type
Employment typeFull Time
Shift
ShiftNight Shift

Job requirements

Experience
ExperienceFreshers only
Education
Education12th Pass
Skills
SkillsCustomer service, Blended process, Domestic BPO, Customer acquisition, Customer acquisition channels, Customer acquisition management, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
English levelGood (Intermediate / Advanced) English
Age limit
Age limit18 - 35 years
Gender
GenderAny gender

About company

Name
NameHird Services
Address
AddressPune, Maharashtra, India
Job posted by Hird Services

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You can expect a minimum salary of 25,000 INR and can go up to 32,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have studied 12th Pass and people who have 0 to 1 years are eligible to apply for this job. You can apply for more jobs in Pune to get hired quickly.

The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Pune at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 8 Oct 2026. For more details, download apna app and find Freshers jobs in Pune . Through apna, you can find jobs in 64 cities across India. Join NOW!