Custom Software Engineer and Project Manager - ServiceNow IT Service Management

Custom Software Engineer

Project Role : Custom Software Engineer
Project Role Description : Develop custom software solutions to design, code, and enhance components across systems or applications. Use modern frameworks and agile practices to deliver scalable, high-performing solutions tailored to specific business needs.
Must have skills : ServiceNow IT Service Management
Good to have skills : NA
Minimum 12 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As a Custom Software Engineer, a typical day involves designing and developing tailored software solutions that enhance various system components or applications. The role requires working within dynamic project environments, applying modern development frameworks and agile methodologies to ensure the delivery of scalable and efficient software. Collaboration with cross-functional teams to align solutions with business objectives and continuous refinement of software components to meet evolving requirements are integral parts of the daily workflow.

Roles & Responsibilities:
- Expected to be an SME, collaborate and manage the team to perform.
- Responsible for team decisions.
- Engage with multiple teams and contribute on key decisions.
- Expected to provide solutions to problems that apply across multiple teams.
- Lead the coordination of project activities to ensure timely delivery and quality standards.
- Mentor junior team members to support their professional growth and skill development.
- Facilitate communication between stakeholders to align technical solutions with business goals.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in ServiceNow IT Service Management.
- Strong knowledge of software development lifecycle and agile methodologies.
- Experience in designing scalable and maintainable software components.
- Ability to troubleshoot and resolve complex technical issues effectively.
- Familiarity with integration techniques and API development within enterprise environments.

Additional Information:
- The candidate should have minimum 7.5 years of experience in ServiceNow IT Service Management.
- This position is based at our Pune office.
- A 15 years full time education is required.