Sales Executive (Travel & Tourism)

Location: Pune (Work from Office)

Department: Sales

Employment Type: Full-Time

Experience: 1 to 5 Years (Travel industry experience )

About the Role we are looking for a dynamic and target-driven Sales Executive to join our Travel & Tourism team. The ideal candidate should have experience in selling domestic and international holiday packages, generating leads, building customer relationships, and achieving sales targets. The candidate should be passionate about travel and committed to delivering excellent customer service.

• Key ResponsibilitiesHandle inbound and outbound travel sales inquiries.
• Understand customer requirements and recommend suitable travel packages.
• Design customized domestic and international holiday itineraries.
• Prepare quotations and explain package inclusions, exclusions, and pricing.
• Convert inquiries into confirmed bookings.
• Achieve monthly sales and revenue targets.
• Build and maintain long-term customer relationships.
• Coordinate with the Operations team for bookings, hotels, flights, transport, and visas.
• Follow up with leads through phone calls, WhatsApp, and email.
• Upsell travel insurance, sightseeing tours, transfers, cruises, and other travel services.
• Resolve customer queries professionally before, during, and after travel.
• Maintain customer records and sales reports in CRM or Excel.
• Stay updated on travel destinations, airline offers, visa requirements, and industry trends.
• Required SkillsExcellent communication and presentation skills.
• Strong sales and negotiation abilities.
• Customer-focused approach.
• Good knowledge of domestic and international destinations.
• Ability to prepare travel quotations and itineraries.
• Strong follow-up and closing skills.
• Basic knowledge of MS Excel, Word, Outlook, and CRM software.
• Ability to work under sales targets.
• QualificationsBachelor's degree in Tourism, Travel Management, Hospitality, Business Administration, or any graduate.
• Diploma/Certification in Travel & Tourism is an added advantage.
• Experience selling domestic and international holiday packages is preferred.