Front Desk Associate

Job Summary:

We are looking for a friendly, professional, and well-organized Front Desk Associate to manage front-desk operations, welcome visitors, handle calls and inquiries, and provide excellent customer service. The ideal candidate should have good communication skills and a positive attitude.

• Key Responsibilities:Greet and welcome visitors, clients, and guests professionally.
• Answer and transfer incoming phone calls and respond to inquiries.
• Manage visitor entries, appointments, and meeting schedules.
• Handle incoming and outgoing correspondence, emails, and documents.
• Maintain front-desk records and basic administrative files.
• Coordinate with different departments to assist visitors and employees.
• Handle customer queries and resolve basic issues politely.
• Maintain cleanliness and professional appearance of the reception area.
• Support day-to-day administrative and office activities.
• Perform other duties assigned by management.
• Required Skills:Excellent verbal and written communication skills.
• Good customer-service and interpersonal skills.
• Basic computer knowledge, including MS Office and email.
• Good organizational and time-management skills.
• Professional and pleasant personality.
• Ability to handle multiple tasks efficiently.
• Fluency in English and local language is preferred.