Education Counsellor

Education Counsellor / Course Sales CounsellorCompany: Digital Azadi Marketing Agency

Department: Sales

Job Type: Full-Time

Work Mode: Remote / Work From Home

Open Positions: 2

Experience: 2+ Years

Industry Preference: Education / EdTech / Online Coaching

Job DescriptionWe are looking for an experienced and enthusiastic Education Counsellor / Course Sales Counsellor to join our sales team.

The candidate will be responsible for connecting with people who have attended our webinars but have not yet enrolled in our courses. The role involves understanding their requirements, building a strong rapport, providing the right guidance about our courses, handling doubts and objections, and eventually converting qualified leads into paid students.

This is a relationship-driven sales role, where effective communication, counselling ability, consistent follow-up, and conversion skills are extremely important.

• Key ResponsibilitiesCall and connect with leads who have attended our webinars but have not purchased a course.
• Understand the candidate's career goals, requirements, interests, and concerns.
• Build rapport and maintain a professional relationship with prospective students.
• Explain our courses, programs, benefits, learning outcomes, and career opportunities.
• Identify the candidate's requirements and recommend the appropriate course.
• Handle questions, doubts, objections, and concerns related to the course and enrollment.
• Follow up consistently with interested leads through calls and other communication channels.
• Convert qualified webinar leads into course enrollments.
• Maintain proper follow-up records and update lead status regularly.
• Work towards achieving monthly sales and enrollment targets.
• Coordinate with the sales/team management whenever required.
• Maintain a positive and professional communication style throughout the counselling and sales process.
• Continuously improve conversion techniques based on lead responses and feedback.
• Who We Are Looking For2+ years of experience in sales, counselling, telecalling, or business development.
• Candidates with experience in the Education / EdTech / Online Coaching industry will be preferred.
• Experience working with an online education company, coaching institute, trainer, mentor, or course-selling business will be a strong advantage.
• Excellent verbal communication and interpersonal skills.
• Strong rapport-building and relationship-management abilities.
• Good convincing, negotiation, and objection-handling skills.
• Comfortable speaking with leads over the phone.
• Target-oriented and motivated by sales and conversions.
• Ability to understand customer needs and provide appropriate counselling.
• Good follow-up and lead-management skills.
• Comfortable working independently in a remote environment.

Preferred ExperienceCandidates who have previously worked with:

• EdTech companies
• Online coaching businesses
• Online course creators
• Training & development companies
• Educational institutes
• Career counselling companies
• Webinar-based sales teams

will be preferred.

What You Will Be Doing Every DayYour primary responsibility will be:

Webinar Attendee → Follow-Up Call → Rapport Building → Counselling → Objection Handling → Follow-Up → Course Enrollment

You will not be required to cold-call completely random leads. You will primarily work with people who have already attended our webinars and have shown an interest in learning, but have not yet purchased a course.

• Skills RequiredExcellent communication skills
• Strong convincing ability
• Counselling skills
• Sales & conversion skills
• Objection handling
• Relationship building
• Active listening
• Follow-up management
• Target orientation
• Basic computer and CRM knowledge

Work ModeRemote / Work From Home

The candidate should have:

• A laptop/desktop
• Stable internet connection
• A quiet place to make calls
• Good-quality headphones/earphones
• Availability during working hours

Number of Vacancies2 Positions

Career OpportunityThis role offers an opportunity to grow within our Sales and Education Counselling Team, with the potential to take on greater responsibilities based on performance and experience.

If you are someone who enjoys talking to people, understands their needs, can build trust, and has the ability to convert interested prospects into students, we would love to hear from you.