Telecalling Executive

Job Description: Tele Sales Executive (B2C)Company: Ryka World

Industry: Travel & Tourism

Position: Tele Sales Executive (B2C)

Employment Type: Full-Time

Location: [Location]

About Ryka WorldRyka World is a fast-growing travel and tourism company dedicated to creating unforgettable travel experiences. We specialize in domestic and international holiday packages, customized tours, group travel, honeymoon packages, family vacations, and travel-related services. We are looking for energetic and customer-focused Tele Sales Executives to connect with prospective travelers and help them plan their dream vacations.

• Key ResponsibilitiesMake outbound calls to potential customers from company-generated leads.
• Promote Ryka World's domestic and international holiday packages, tour packages, and travel services.
• Understand customers' travel preferences, budget, and requirements to recommend suitable travel packages.
• Convert inquiries into confirmed bookings by effectively presenting package benefits and addressing customer concerns.
• Follow up with interested customers through calls, WhatsApp, email, and SMS to maximize conversions.
• Build and maintain strong relationships with customers to encourage repeat business and referrals.
• Maintain accurate customer records and sales updates in the CRM system.
• Achieve daily, weekly, and monthly sales targets.
• Stay updated on travel destinations, visa requirements, seasonal offers, and company promotions.
• Coordinate with the operations and reservations team to ensure a smooth booking experience.
• RequirementsBachelor's degree in any discipline (preferred).
• 1–3 years of experience in B2C telesales, travel sales, or customer sales. Freshers with excellent communication and sales skills may also apply.
• Excellent communication skills in English and Hindi. Additional regional languages are an advantage.
• Strong persuasion, negotiation, and objection-handling skills.
• Ability to work in a target-driven environment.
• Basic computer knowledge and familiarity with CRM systems and MS Office.
• Passion for travel and delivering exceptional customer experiences.
• Preferred SkillsExperience in selling travel or holiday packages.
• Strong sales closing and relationship-building abilities.
• Customer-centric approach with excellent follow-up skills.
• Good organizational and time management skills.
• Ability to work independently and collaboratively within a team.
• Key Performance Indicators (KPIs)Number of outbound calls made per day.
• Lead-to-booking conversion rate.
• Monthly sales and revenue targets achieved.
• Customer follow-up and retention rate.
• Customer satisfaction and service quality.
• What We OfferCompetitive fixed salary with attractive incentives and performance bonuses.
• Career growth opportunities in the travel and tourism industry.
• Product and destination training.
• Supportive and dynamic work environment.
• Employee recognition and reward programs.

Why Join Ryka World?At Ryka World, you'll have the opportunity to turn customers' travel dreams into reality while building a rewarding career in one of the world's most exciting industries. If you are passionate about sales, customer service, and travel, we'd love to have you on our team.