Tele Sales Specialist

Tele Sales Specialist — The Greendoor Villa (TGDV)

Location: Goa (On-site/Hybrid)

Experience: 2–3 years

Employment Type: Full-time

About Us

The Greendoor Villa (TGDV) is a luxury villa management and rental brand redefining boutique hospitality across Goa, Varanasi, and western India. We manage a curated portfolio of premium villas, delivering exceptional stays for guests and consistent returns for homeowner partners. As we scale toward 40+ properties in Goa and expand into new markets, we're looking for driven individuals to join our growing team.

The Role

We're hiring a Tele Sales Specialist to drive inbound reservations and guest conversions over the phone. You'll be the voice of TGDV for prospective guests — converting inquiries into confirmed bookings, upselling premium stays, and ensuring every interaction reflects our brand's boutique, guest-first ethos.

What You'll Do

• Handle inbound and outbound calls related to villa bookings, inquiries, and follow-ups
• Convert leads into confirmed reservations through consultative selling and effective negotiation
• Build rapport quickly with prospective guests and understand their stay requirements
• Upsell and cross-sell villa packages, add-ons, and premium experiences
• Maintain accurate records of calls, leads, and conversions in our CRM/booking systems
• Coordinate with the reservations and operations teams to ensure smooth handoffs
• Meet and exceed monthly booking and revenue targets
• Adapt quickly to seasonal demand shifts, last-minute changes, and evolving processes

What We're Looking For

• 2–3 years of experience in tele sales, inside sales, or phone-based customer conversion roles
• Excellent verbal communication skills in English (additional languages are a plus)
• Strong negotiation and objection-handling skills, with a track record of closing deals
• Comfort working in a fast-paced, unstructured, and evolving environment — we're a growing startup, not a legacy corporate setup
• High adaptability and a problem-solving mindset
• Target-driven with a genuine passion for delivering great customer experiences

Good to Have

• Prior experience in hospitality, travel, OTAs, or vacation rentals
• Familiarity with reservation/CRM tools (e.g., Hostaway or similar platforms)
• Why Join TGDVBe part of a fast-scaling, founder-led hospitality brand
• High ownership role with direct impact on revenue
• Opportunity to grow into leadership roles (e.g., Reservations Manager) as we scale
• Collaborative, boutique-style work culture based in Goa

To apply: Send your resume to contact@thegreendoorvilla.com or apply directly via this listing.

The Greendoor Villa is an equal opportunity employer committed to building a diverse and inclusive team.