Waiter / Steward

Duties & Responsibilities

Guest Service

• Guests ka welcome karna.
• Table tak escort karna.
• Menu present karna aur explain karna.
• Guest ke orders lena.
• Food aur beverages serve karna.
• Guest ki requirements ka dhyan rakhna.

Restaurant Operations

• Tables ko set up karna.
• Cutlery, crockery aur glassware arrange karna.
• Service area saaf rakhna.
• Table clearing aur resetting karna.
• Billing me assistance dena.

Hygiene & Cleanliness

• Personal grooming maintain karna.
• Uniform clean aur proper rakhna.
• Restaurant ki cleanliness maintain karna.
• Food safety aur hygiene rules follow karna.

Team Coordination

• Kitchen ke saath coordination rakhna.
• Captain aur Manager ke instructions follow karna.
• Team members ko support karna.

Required Skills & Qualities

✅ Good communication skills

✅ Polite aur friendly behavior

✅ Positive attitude

✅ Smart grooming

✅ Customer handling skills

✅ Basic English speaking

✅ Fast service speed

✅ Teamwork skills

✅ Discipline aur punctuality

✅ Pressure me kaam karne ki ability

✅ Menu knowledge

Daily Duties

• Restaurant opening setup
• Table arrangement
• Water service
• Order taking
• Food serving
• Guest feedback lena
• Table clearing
• Restaurant closing cleaning

Performance Indicators (KPI)

• Guest complaints minimum
• Fast service time
• Positive guest feedback
• Proper grooming
• Restaurant cleanliness
• Team discipline