Haryana Knowledge Corporation Limited

Help Desk Executive

Haryana Knowledge Corporation Limited
Panchkula
₹23,000 - ₹25,000 monthly

Fixed

₹23,000 - ₹25,000

Earning Potential

₹25,000

Work from OfficeWork from Office
Full TimeFull Time
Min. 3 yearsMin. 3 years
Basic EnglishBasic English

Job highlights

Urgently hiring

Urgently hiring

23 applicants

23 applicants

Job Description

Minimum Qualification-

Bachelor's Degree (Full-time) from any university/Professional Institution recognized by Government with min 50% of marks.


Experience & Skill Set-

Total 3 years' experience with At least 1 year experience in call centre/client facing role


Job Description-

  • Handle user queries through calls, email and other designated channels.
  • Provide accurate information and assistance regarding services and processes.
  • Register and track complaints/grievances and ensure timely follow-up.
  • Coordinate with concerned teams for resolution and escalation of issues.
  • Maintain records of queries, complaints and resolutions.
  • Assist users in accessing online portals and digital services.
  • Prepare basic reports and perform other duties assigned by the competent authority.
  • Good verbal and written communication skills.
  • Strong customer handling and interpersonal skills.
  • Ability to handle calls and queries professionally and courteously.
  • Good problem-solving and coordination skills.
  • Basic proficiency in MS Office, email and internet applications.
  • Ability to work with helpdesk/CRM/ticketing systems and online portals.
  • Good documentation and record-maintenance skills.


Location of Job- Panchkula.


Total Positions- 02


Last Date to Apply- 04th October 2026

Job role

Work location
Work locationPanchkula, Haryana, India
Department
DepartmentCustomer Support
Role / Category
Role / CategoryCustomer Support - Operations
Employment type
Employment typeFull Time
Shift
ShiftDay Shift

Job requirements

Experience
ExperienceMin. 3 years
Education
EducationGraduate
Skills
SkillsMS Office, CRM, Ticketing systems, Verbal communication, Written communication, Customer Grievance Handling, Customer Query Resolution, Customer Claims Assistance
English level
English levelBasic English
Gender
GenderAny gender

About company

Name
NameHaryana Knowledge Corporation Limited
Address
AddressPanchkula, Haryana, India
Job posted by Haryana Knowledge Corporation Limited

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You can expect a minimum salary of 23,000 INR and can go up to 25,000 INR. The salary offered will depend on your skills, experience and performance in the interview.

The candidate should have completed Graduate degree and people who have 3 to 31 years are eligible to apply for this job. You can apply for more jobs in Chandigarh to get hired quickly.

The candidate should have Basic English skills and sound communication skills for this job.

Both Male and Female candidates can apply for this job.

No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Chandigarh at apna.

No work-related deposit needs to be made during your employment with the company.

Go to the apna app and apply for this job. Click on the apply button and call HR directly to schedule your interview.

The last date to apply for this job is 7 Oct 2026. For more details, download apna app and find Full Time jobs in Chandigarh . Through apna, you can find jobs in 64 cities across India. Join NOW!