Telesales Executive

A Telesales Executive is responsible for selling products or services over the phone, generating leads, maintaining customer relationships, and achieving sales targets.

Job Role: Telesales Executive

Key Responsibilities

• Make outbound calls to potential and existing customers.
• Explain products or services and their benefits.
• Identify customer needs and provide suitable solutions.
• Generate and qualify sales leads.
• Follow up on inquiries and convert prospects into customers.
• Maintain accurate records of customer interactions and sales activities.
• Handle customer objections and resolve queries professionally.
• Achieve daily, weekly, and monthly sales targets.
• Coordinate with other departments when required.

Required Skills

• Strong verbal communication and interpersonal skills.
• Persuasive and negotiation abilities.
• Basic computer knowledge and familiarity with CRM software.
• Customer-focused attitude.
• Ability to work under pressure and meet targets.
• Good listening and problem-solving skills.