Telecaller

VGM CONSULTANT PVT LTD

Sector 63, Noida

₹12,000 - ₹16,000 monthly

Fixed

12000 - ₹16000

Earning Potential

16,000

Work from Office

Full Time

Any experience

Basic English

Job Details

Interview Details

Job highlights

Fast HR reply

19 applicants

Benefits include: Overtime Pay, Annual Bonus, PF

Job Description

Roles & Responsibilities

  • Make outbound calls to customers regarding pending payments, EMI reminders, and collection follow-ups.
  • Handle customer queries professionally and provide suitable resolutions.
  • Maintain proper call records and update customer interactions in the CRM system.
  • Follow up with customers to ensure timely payment and commitment tracking.
  • Achieve daily and monthly collection targets assigned by the management.
  • Build and maintain positive relationships with customers through effective communication.
  • Escalate unresolved issues to the concerned department when required.
  • Ensure compliance with company policies, collection guidelines, and legal regulations.
  • Maintain professionalism and customer satisfaction during all interactions.
  • Mandatory SkillsExcellent verbal communication skills in Hindi and basic English.
  • Good convincing and negotiation skills.
  • Basic computer knowledge and typing skills.
  • Ability to handle pressure and achieve targets.
  • Good listening and problem-solving abilities.
  • Comfortable working in a fast-paced environment.
  • Preferred SkillsPrior experience in telecalling, collections, customer service, or sales.
  • Knowledge of banking or collection processes.
  • Ability to manage difficult customer conversations professionally.
  • Experience using CRM or calling software.
  • Eligibility CriteriaQualification: Intermediate (10+2) / Graduate
  • Fresher and experienced candidates can apply.
  • Candidates with customer service or collection experience will be preferred for higher salary brackets.

Job role

Work location

Sector 63, Noida, Uttar Pradesh, India

Department

Sales & BD

Role / Category

Telesales

Employment type

Full Time

Shift

Day Shift

Job requirements

Experience

Any experience

Education

12th Pass

English level

Basic English

Regional language

Fluent in speaking Hindi

Age limit

18 - 30 years

Gender

Any gender

About company

Name

VGM CONSULTANT PVT LTD

Address

Sector 63, Noida, Uttar Pradesh, India

Job posted by VGM CONSULTANT PVT LTD

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