Telecaller

JOB DESCRIPTION:

A Telecaller job description includes responsibilities like making outbound calls to promote products/services, generating leads,resolving customer inquiries, and maintaining accurate customer records.

Key Responsibilities :

1. Make outbound calls to prospective and existing customers to promote products or services and generate sales leads.
2. Answer incoming calls, addressing customer inquiries, concerns, and complaints in a professional and helpful manner. 
3. Follow up with leads and existing customers to ensure customer satisfaction and nurture customer relationships. 
4. Maintain accurate records of all customer interactions and update customer databases with detailed inform