Senior Travel Consultant

Travel Sales Consultant – Domestic & International Tours👩 Candidate PreferenceFemale candidates with relevant experience in the travel and tourism industry are preferred.

We are looking for an experienced, confident, and sales-oriented Travel Consultant who can handle customer enquiries, prepare customized tour packages, convert leads into bookings, and coordinate with customers throughout their travel journey.

The ideal candidate should have experience in handling Domestic, International, Spiritual, Pilgrimage, Adventure, Honeymoon, Family and Customized Tour Packages.

🎯 Tour Products & CategoriesThe candidate will primarily handle enquiries and sales for the following categories:

• 🕉️ Spiritual & Pilgrimage Tour PackagesChar Dham Yatra
• Do Dham Yatra
• Char Dham Yatra by Helicopter
• Kedarnath Yatra
• Badrinath Yatra
• Amarnath Yatra
• Kailash Mansarovar Yatra
• Valley of Flowers & Hemkund Sahib
• Vaishno Devi Tour Packages
• Other religious and pilgrimage destinations across India

🇮🇳 Domestic Tour PackagesExperience in selling and customizing domestic tour packages for destinations such as:

• Uttarakhand
• Himachal Pradesh
• Kashmir
• Ladakh
• Rajasthan
• Kerala
• Goa
• North East India
• Sikkim & Darjeeling
• Andaman
• South India
• Golden Triangle Tours
• Wildlife and Adventure Tours

🌍 International Tour PackagesExperience in handling international holiday packages will be an added advantage, including:

• Dubai
• Thailand
• Singapore
• Malaysia
• Bali
• Maldives
• Vietnam
• Sri Lanka
• Europe
• Turkey
• Egypt
• Other international customized holiday destinations
• ✈️ Other Travel CategoriesHoneymoon Packages
• Family Holiday Packages
• Group Tours
• Customized Tours
• Luxury Travel
• Adventure Tours
• Weekend Getaways
• Corporate & MICE Travel
• School and Educational Tours
• Flight and Hotel Bookings
• International Travel Packages
• 📞 Key Responsibilities – Lead Handling & SalesHandle leads received through Meta Ads, Google Ads, Website, WhatsApp, Phone Calls and other lead sources.
• Contact prospective customers promptly and professionally.
• Understand customer requirements including:
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• Travel destination
• Budget
• Travel dates
• Number of travellers
• Hotel preferences
• Transportation requirements
• Special travel requirements
• Recommend suitable packages based on customer requirements.
• Prepare customized tour itineraries, quotations and package details.
• Explain package inclusions, exclusions, hotel categories and travel arrangements clearly.
• Follow up regularly with prospective customers through calls and WhatsApp.
• Maintain a proper follow-up system to ensure no genuine enquiry is missed.
• Handle objections, negotiate professionally and close sales.
• Convert qualified leads into confirmed bookings.
• Achieve monthly sales and conversion targets.
• Maintain positive relationships with customers to generate repeat bookings and referrals.
• 🧾 Booking & Customer CoordinationCollect customer details and required travel documents.
• Coordinate with hotels, transport providers, airlines, helicopter operators and destination partners.
• Confirm hotels, vehicles, flights and other travel services after receiving bookings.
• Share booking confirmations and travel information with customers.
• Keep customers updated regarding:
• 
  
• Booking status
• Payment schedules
• Travel requirements
• Itinerary updates
• Reporting timings
• Required documents
• Handle customer queries before, during and after the tour.
• Coordinate closely with the operations team for smooth trip execution.
• Assist customers in resolving travel-related concerns professionally.
• ⭐ Required Skills & Experience2–5+ years of experience in a Travel Agency, Tour Operator or Travel Sales Company preferred.
• Strong experience in travel sales and lead conversion.
• Experience in preparing customized domestic and international tour packages.
• Knowledge of pilgrimage tourism, especially Char Dham, Kedarnath, Badrinath, Amarnath and Kailash Mansarovar, will be a major advantage.
• Experience handling helicopter tour packages will be preferred.
• Good understanding of hotel categories, transportation and destination planning.
• Ability to prepare professional itineraries and quotations.
• Strong customer handling and relationship management skills.
• Excellent communication skills in Hindi and English.
• Strong telephone, WhatsApp and written communication skills.
• Good convincing, negotiation and sales-closing abilities.
• Comfortable working with:
• 
  
• MS Excel
• Google Sheets
• WhatsApp Business
• CRM and Lead Management Systems
• Email communication
• Ability to manage multiple enquiries simultaneously.

💡 Personal QualitiesWe are looking for someone who is:

• Confident and professional
• Polite and patient with customers
• Sales-oriented and target-driven
• Excellent at communication and negotiation
• Responsible and organized
• A quick learner
• Good at follow-ups
• Comfortable managing multiple leads
• Able to work under pressure during peak travel seasons
• Passionate about travel and tourism
• Focused on delivering excellent customer service
• 💰 What We OfferCompetitive salary based on experience
• Attractive sales incentives
• Performance-based growth opportunities
• Additional incentives for achieving sales targets
• Professional and supportive work environment
• Opportunity to work with Domestic, International and Spiritual Travel Products
• Training on Epic Yatra's products, destinations and booking processes
• Exposure to customized and high-value tour packages
• Career growth opportunities in Travel Sales and Tour Operations

🎯 Experience Preferred2–5+ years of experience in Travel Sales, Travel Agency or Tour Operations.

Candidates with experience in one or more of the following will be given preference:

✅ Char Dham & Do Dham Yatra

✅ Kedarnath & Badrinath Packages

✅ Amarnath Yatra

✅ Kailash Mansarovar Yatra

✅ Helicopter Tour Packages

✅ Domestic Holiday Packages

✅ International Holiday Packages

✅ Customized Tour Planning

✅ Honeymoon & Family Packages

✅ Travel Lead Conversion and Sales

Candidates with a strong sales record, excellent customer communication skills, and experience converting travel enquiries into confirmed bookings will be highly preferred.