Receptionist / Front Office Executive

Company: Montvale by MC Estates

Position: Guest Relations Executive (GRE) / Receptionist

Industry: Real Estate

Location: Fairfox EON, Sector 140A, Noida

Employment Type: Full-Time | Work from Office

Experience: 0–3 years

Department: Front Office / Guest Relations

About the Role

We are looking for a smart, presentable, confident, and customer-oriented Guest Relations Executive (GRE) to manage the reception and provide a warm, professional experience to clients and visitors. The role involves front-desk management, client coordination, appointment handling, and supporting the sales team.

The responsibilities are aligned with common GRE/front-office requirements in real estate, including welcoming clients, handling walk-ins, coordinating appointments, maintaining visitor records, and supporting sales/CRM teams. 

Key Responsibilities

• Welcome and greet clients, visitors, and business associates professionally.
• Manage the reception/front desk and maintain a welcoming environment.
• Handle incoming calls and direct them to the concerned team.
• Attend to walk-in clients and understand their basic requirements.
• Coordinate with the Sales and CRM teams for client visits and enquiries.
• Schedule and coordinate meetings and appointments.
• Provide basic information about the company’s projects and services.
• Maintain records of visitors, walk-ins, enquiries, and appointments.
• Assist in coordinating client/site visits.
• Handle emails, courier, documents, and other front-office activities.
• Ensure refreshments and basic hospitality arrangements for clients.
• Maintain confidentiality of client and company information.
• Support administrative activities as required by management.

Candidate Requirements

• Graduate in any discipline.
• 0–3 years of experience in Reception, GRE, Front Office, Hospitality, Customer Service, or Real Estate preferred.
• Excellent communication and interpersonal skills.
• Good command of English and Hindi.
• Smart, confident, well-groomed, and professionally presentable.
• Strong customer-handling and coordination skills.
• Basic knowledge of MS Office, email, and Excel.
• Positive attitude and professional etiquette.
• Ability to multitask and work in a fast-paced environment.

Preferred Skills

Guest Handling | Front Desk Management | Client Coordination | Communication | Customer Service | Appointment Scheduling | MS Office | Basic CRM | Telephonic Etiquette

What We Offer

• Professional and growth-oriented work environment.
• Exposure to the real estate and client relationship domain.
• Training and learning opportunities.
• Career growth based on performance.
• Competitive salary based on experience and skills.

Interested candidates can share their updated CV with the HR team.