Operations Manager- Female

We're looking for the person who keeps everything moving.

The one who knows what's happening, what's stuck, and what's next — before anyone has to ask. You'll sit right next to the founder and be the go-to person in the office for everything operational.

This is not a one-department job. On any given day you might be chasing a vendor, unblocking a field executive, checking stock levels, and cleaning up the CRM. If you're the kind of person who can't stand a loose end, you'll feel right at home.

What you'll actually doKeep things on track

• Run a daily task tracker — know what everyone's working on, follow up, close loops
• Give the founder a simple weekly report: what's done, what's stuck, what needs a decision
• Set the rhythm — morning check-ins, weekly reviews

Coordinate the team

• Work with 5–8 people across field ops, CRM, manufacturing support, and interns
• Help new joiners settle in — tasks and tools clear from Day 1
• Be the person people come to when something's unclear or two priorities clash

Stay on top of vendors & partners

• Manage follow-ups with 8–10 vendors: raw material suppliers, manufacturing partner, labs, packaging, logistics
• Chase timelines, flag delays early, keep the vendor tracker current
• You're not negotiating crore-sized contracts — you're making sure things arrive on time and nobody drops the ball

Support field operations

• Coordinate doctor outreach schedules, camp logistics, and pathology lab onboarding
• Track field targets and keep the team accountable
• Make sure compliance basics are followed on the ground

Track supply & inventory

• Monitor manufacturing output and raw material stock
• Coordinate with the lab on quality checks
• Spot shortages and delays before they turn into emergencies

Keep the pipeline honest

• Review the patient/lead pipeline weekly — are leads moving, or sitting?
• Work with the CRM person to keep the system clean and the numbers visible

Reporting & documentation

• Keep shared drives and trackers organised
• Maintain SOPs and vendor contact lists
• Build simple dashboards or summaries when the founder needs them
• You'll fit well ifYou have 5–8 years of work experience, including 2–3 years running operations, office coordination, or general management in a small company, clinic, or startup
• You've juggled multiple areas at once — team, vendors, logistics, admin — not just one function
• You follow through. If you said you'd call the vendor at 11, you call at 11
• You're comfortable talking to anyone — team, vendors, lab partners, interns — in Hindi and English
• You can handle Google Sheets, WhatsApp, email, and basic CRM dashboards without hand-holding
• You live in Noida, Greater Noida, Ghaziabad, or East Delhi, and a daily commute to Sector 62 works for you
• Healthcare, pharma, or manufacturing experience is a bonus — not a requirement
• This might not be your role ifYou've only ever worked inside one department (purely sales, purely logistics, purely admin)
• You need every process documented before you can start — we're building them as we go
• You want remote or hybrid — this one is fully on-site
• You're after a large, slow-moving, highly structured environment

If you are interested then reach us at 8800231627 , or mail at hrdepartment@cosma.health