Manager - Proposal Specialist in Health & Benefits Domain

Manager - Proposal Specialists - US H&B Domain

Company:

Mercer

Description:

We are seeking a talented individual to join our Health Operations team at Mercer.

This role will be based in Noida. This is a hybrid role that has a requirement of working at least three days a week in the office.

Manager - Proposal Specialist - (Grade D2)

No of Positions: 1

What can you expect?

We are seeking a highly skilled Lead Specialist/Manager to join our team in the Medical RFP COE process. In this role, you will be responsible for serving the US regions for marketing and renewal of various Medical coverages.

Ensure the timely and accurate production and processing of relevant documents and information, including report preparation. Contribute to the achievement of Service Level Agreements (SLAs), Key Performance Indicators (KPIs), and business objectives. Adhere to Company policies and performance standards. Update reports based on predefined templates on a regular basis to ensure accurate entry.

Maintain a basic understanding of the core aspects of relevant Insurance and related legislation

We will count on you for:

• Data processing and analysis - assist the consulting team in gathering, organizing, entering and reviewing data using Excel spreadsheets to be used for various client projects
• Use Proposal Tech system to develop, distribute, and summarize marketings for consulting team review
• Checking vendor data for reasonableness and follow-up with vendors regarding missing or inaccurate data
• Developing draft responses of questions from vendors
• Consulting projects including creating Requests for Proposals for marketing and renewal of client insurance policies
• Ensuring compliance of all internal and client policies
• Updating of workflow process documents
• Creating reports, perform data analysis, including presentation of data insights
• Participate and contribute in any special project requirements
• Adhere to process documentations (e.g. SOPs, PMAPs, Exception and Update Tracker etc..)
• Focus on the culture of First Time Right
• Ownership of delivery on assigned work through self-planning and monitoring of all activities
• Strong understanding of U.S. healthcare and Medical RFP processes, including fully insured and self-funded (ASO) plan structures.
• Hands-on experience in carrier evaluation, and comparison of insurer responses.
• Solid knowledge of medical and pharmacy claims analysis, including utilization trends, high-cost claimants (HCC), and claims projections.
• Experience working with census and enrollment data to support underwriting and pricing activities.
• Good understanding of financial modeling and healthcare pricing methodologies.
• Proficiency in fixed fees and variable fee calculations, including administrative fees, commissions, and taxes.
• Ability to analyze and interpret premium rates, renewal terms, and rate exhibits.
• Strong understanding of ASO (Administrative Services Only) fee structures and self-funded cost components.
• Familiarity with underwriting concepts such as trend assumptions, pooling levels, credibility, and risk adjustments.
• Experience evaluating stop loss proposals, including specific and aggregate coverage terms.
• Ability to interpret and compare carrier proposals, identifying cost drivers and differences in plan assumptions.
• Advanced Microsoft Excel skills, including formulas, pivot tables, lookups, and financial analysis techniques.
• Strong analytical and problem-solving skills with a high level of attention to detail.

Note: Applicants should be flexible working in shifts

What you need to have?

• Graduate with minimum 7-10 years’ experience overall
• Advanced Microsoft Excel skills, including formulas, pivot tables, lookups (Must)
• Proficiency with MS PowerPoint
• Strong experience in Project/Process/Task Requirements & translating requirements into working deliverables
• Excel VBA/Python and R-Studio (Preferred- Good to have)
• Knowledge of H&B domain (MUST)
• Sound knowledge of process documentation, development of SOP, knowledge artifacts
• Ability to work independently and on a team
• Advanced Logical, Data Analytical & Data Mining skills
• Strong experience in Workflow, RCA, Defect Management
• Proficient in Effort Estimation
• Project management skills – thorough understanding of projects and processes
• Excellent interpersonal skills, strong oral & written communication skills
• Ability to prioritize and handle multiple tasks in a demanding work environment

What makes you stand out?

• Adaptable communicator, facilitator, influencer and problem solver

• High attention to detail

• Good relationship skills, Proven ability to work on own initiative as well as in a team 

• Ability to multi-task and prioritize time effectively

Why join our team?

• We help you be your best through professional development opportunities, interesting work and supportive leaders.

• We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.

• Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Mercer is a business of Marsh (NYSE: MRSH), a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information about Mercer, visit mercer.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age, background, caste, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law.Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Experience Level

Mid Level