International BPO Executive
Bigfore Consultancy Services Private LimitedFixed
₹20,000 - ₹35,000
Average Incentives*
₹10,000
Earning Potential
₹45,000
Fixed
₹20,000 - ₹35,000
Average Incentives
₹10,000
Earning Potential
₹45,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) EnglishJob highlights
168 applicants
Benefits include: PF, Flexible Working Hours, ESI (ESIC), 5 working days, Two-way cab
Job Description
INTERNATIONAL BPO – MULTIPLE OPENINGS
Position: Customer Support Executive / Process Associate
Process: International Voice
Locations: Noida
Work Mode: Work From Office
Employment Type: Full-Time
Job Description
We are hiring Customer Support Executives / Process Associates for multiple reputed BPO and MNC clients across Delhi NCR, Ghaziabad, Noida.
The selected candidates will be responsible for handling international customers through voice, blended processes, resolving queries, providing accurate information and ensuring a high-quality customer experience.
- Key Responsibilities Handle customer queries through international voice, chat or blended processes.
- Provide professional and effective customer support.
- Understand customer concerns and provide appropriate resolutions.
- Maintain excellent communication and customer-handling standards.
- Follow process guidelines, quality parameters and compliance requirements.
- Accurately update customer information and interaction details in the system.
- Achieve assigned productivity, quality and customer satisfaction targets.
- Experience: Experienced candidates can apply for selected processes.
- Excellent English communication skills are mandatory.
- Good verbal and written communication.
- Basic computer knowledge and typing skills.
- Candidates should be comfortable working in US / UK / Australian or rotational shifts.
- Candidates must be comfortable working from office.
- International BPO / Customer Support experience will be an added advantage.
- Minimum 6 months of International voice experience mandatory.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Good (Intermediate / Advanced) English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
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