Growth Manager

Role Overview

As a Growth Manager, you will be responsible for expanding Home Manager's presence in residential societies by developing relationships with RWAs, society management committees, residents and local influencers.

You will drive customer acquisition through on-ground marketing, community engagement, referral programs, society events and subscription sales.

• Key Responsibilities1. Society Acquisition & PartnershipsIdentify and onboard residential societies in assigned territories.
• Build relationships with RWA/AOA members, society managers and facility managers.
• Secure permission to conduct promotional activities within societies.
• Develop partnerships with RWAs and residential community groups.
• Build a strong network of societies for long-term business growth.
• 2. Resident Acquisition & SalesPromote Home Manager services and annual membership plans to residents.
• Explain the benefits of having a dedicated home management platform.
• Generate leads and convert them into paying customers.
• Conduct door-to-door campaigns, resident interactions and product demonstrations.
• Achieve monthly customer acquisition and subscription revenue targets.
• 3. Community Engagement & MarketingOrganise society-level promotional activities, home care awareness camps and resident engagement programs.
• Conduct appliance health check-up camps and preventive maintenance awareness drives.
• Manage promotional stalls, banners, flyers and marketing campaigns.
• Drive customer acquisition through resident referrals and word-of-mouth.
• Coordinate with society WhatsApp groups and community communication channels, with appropriate permissions.
• 4. Customer OnboardingHelp residents download and register on the Home Manager app.
• Assist customers in adding their homes and appliances.
• Explain subscription benefits, service coverage and booking processes.
• Ensure a smooth onboarding experience for new customers.
• 5. Market Intelligence & ReportingIdentify customer needs, competitor activities and market opportunities.
• Maintain a database of societies, contacts, leads and conversions.
• Track daily activities, customer acquisition and subscription sales.
• Share regular market feedback with the management team.

• Required Skills & QualificationsGraduate in any discipline.
• 0–3 years of experience in field sales, business development, real estate sales, insurance sales, telecom sales or consumer services.
• Excellent communication and interpersonal skills in English and Hindi
• Comfortable interacting with RWAs, society management committees and residents.
• Strong negotiation and relationship-building abilities.
• Self-motivated and target-oriented.
• Comfortable with fieldwork and travelling within assigned territories.
• Basic knowledge of mobile apps, CRM tools and Google Sheets.

Ideal Candidate ProfileWe are looking for someone who:

• Enjoys meeting people and building relationships.
• Can independently approach society management committees and secure partnerships.
• Is comfortable conducting on-ground marketing activities.
• Has the ability to convince residents about the value of a new service.
• Takes ownership of business growth in their assigned territory.