Email Support Executive
EOS Globe
Email Support Executive
EOS Globe
Sector 62, Noida
₹15,000 - ₹16,000 monthly
Fixed
₹15000 - ₹16000
Earning Potential
₹16,000
Work from Office
Full Time
Any experience
Good (Intermediate / Advanced) English
Job Details
Walk-in Details
Job highlights
Walk-in interview
Date: 03 Jun 2026 - 10 Jun 2026 | Time: 10.00 am - 06.00 pm...See details
Urgently hiring
74 applicants
Benefits include: Flexible Working Hours
Job Description
Email Support Executive – Roles & Responsibilities
- Respond to customer emails promptly and professionally.
- Resolve customer queries, complaints, and requests.
- Provide accurate product/service information.
- Escalate complex issues to relevant teams.
- Maintain records of customer interactions in CRM/ticketing systems.
- Follow up on pending customer concerns.
- Ensure adherence to SLA and response-time targets.
- Deliver high-quality customer service and satisfaction.
- Identify and report recurring customer issues.
- Maintain email etiquette, accuracy, and professionalism.
Job role
Work location
Trapezoid IT Park, C-27, Sector 62, Noida Sector 62, Noida
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Email support, Chat support, Blended process, Domestic BPO, Email process, International BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Good (Intermediate / Advanced) English
Gender
Any gender
Walk-in interview details
Apply for the job and call HR to confirm your interview
Date
03 Jun 2026 - 10 Jun 2026
Time
10.00 am - 06.00 pm
Other instructions
Bring CV while coming for the interview.
About company
Name
EOS Globe
Address
Trapezoid IT Park, C-27, Sector 62, Noida Sector 62, Noida
Job posted by EOS Globe
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