E-Commerce Executive

Position: E-Commerce Executive

Department: E-Commerce Operations

Experience: 1–3 years preferred

Employment Type: Full-Time

We are looking for an E-Commerce Executive who can independently handle day-to-day marketplace operations, order processing, shipment creation, inventory coordination, and seller panel management.

• Key ResponsibilitiesHandle daily operations on Amazon, Flipkart, Blinkit, Shopify and other e-commerce marketplaces.
• Process marketplace orders and ensure timely dispatch.
• Create shipments, shipping labels, invoices, manifests and courier documentation.
• Create and manage Amazon FBA shipments, including carton details, box labels and shipment plans.
• Coordinate with warehouse/packing staff for accurate picking, packing and dispatch.
• Maintain and update inventory across marketplaces to avoid stock-outs or overselling.
• Monitor order status, shipment tracking, delivery issues and NDR/RTO cases.
• Handle returns, replacements, cancellations and damaged shipments.
• Coordinate with courier partners, aggregators and logistics companies such as Shiprocket/FedEx, as required.
• Manage product listings, pricing, stock updates and basic catalogue corrections.
• Monitor marketplace account health and resolve operational issues/tickets.
• Maintain daily records of orders, inventory, dispatches, returns and pending shipments.
• Coordinate stock movement to Amazon FBA/marketplace warehouses and fulfilment centres.
• Reconcile marketplace orders, shipments and inventory periodically.
• Assist with sale events, promotions and marketplace operational requirements.
• Ensure all orders are dispatched within marketplace SLAs.
• Candidate RequirementsPrevious experience in e-commerce marketplace operations.
• Hands-on knowledge of Amazon Seller Central and preferably Flipkart Seller Hub.
• Experience creating FBA and self-ship/easy-ship shipments.
• Good knowledge of shipping labels, manifests, invoices and courier processes.
• Basic knowledge of Excel/Google Sheets.
• Good understanding of inventory and warehouse operations.
• Strong attention to detail and ability to handle multiple daily orders.
• Good coordination and problem-solving skills.

Preferred SkillsAmazon Seller Central | Flipkart Seller Hub | Shopify | Shiprocket | FBA Shipments | Inventory Management | Order Processing | Logistics Coordination | Excel