Customer Support Executive
Krishbyl Private Limited
Customer Support Executive
Krishbyl Private Limited
Chijarasi Colony, Noida
₹13,000 - ₹15,000 monthly
Fixed
₹13000 - ₹15000
Earning Potential
₹15,000
Work from Office
Full Time
Any experience
Basic English
Job Details
Interview Details
Job highlights
Urgently hiring
66 applicants
Benefits include: Mobile Allowance, Flexible Working Hours, Laptop
Job Description
Customer support Answer incoming calls from customers related to broadband services, billing, new connections, and complaints.
Make outbound calls for follow-ups, feedback, or promotional offers.
Assist customers with troubleshooting internet connectivity issues, modem/router setup, and basic technical support.
Log customer issues accurately in the system and escalate unresolved queries to the technical team when required.
Provide information regarding broadband plans, upgrades, and offers.
Maintain professional communication and ensure a positive customer experience.
Achieve daily/weekly call handling and resolution targets.
Prepare call reports and share feedback with the team leader/manager.
Job role
Work location
Gali Number 4, Chhajarsi Colony, Sector 63, Noida, Chipyana Khurd Urf Tigri, Uttar Pradesh
Department
Customer Support
Role / Category
Customer Support - Non Voice / Chat
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Any experience
Education
12th Pass
Skills
Domestic BPO, Non-Voice Process, Voice Process, Non-Voice/Chat Process
English level
Basic English
Gender
Female
About company
Name
Krishbyl Private Limited
Address
Gali Number 4, Chhajarsi Colony, Sector 63, Noida, Chipyana Khurd Urf Tigri, Uttar Pradesh
Job posted by Krishbyl Private Limited
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