Customer Support Executive

We are looking for a Customer Support Executive to join our team. The role focuses on providing accurate information, assisting customers with their queries, and creating awareness about our products and services. This is a non-sales role, with no selling or target-based responsibilities.

• Key Responsibilities:Handle inbound and outbound customer calls professionally.
• Provide information about company products and services.
• Answer customer queries and resolve basic concerns.
• Educate customers about product features, benefits, and processes.
• Collect and update customer information accurately in the system.
• Maintain clear and professional communication with customers.
• Follow up with customers when required.
• Ensure a positive customer experience during every interaction.