Customer Success Officer
Intuino Business Consulting India Private LimitedFixed
₹15,000 - ₹20,000
Average Incentives*
₹2,000
Earning Potential
₹22,000
Fixed
₹15,000 - ₹20,000
Average Incentives
₹2,000
Earning Potential
₹22,000
You can earn more incentive if you perform well
Work from Office
Full Time
Any experience
Basic EnglishJob highlights
Urgently hiring
Fast HR reply
HR responded to 100% candidates in last 1 days
4 applicants
Benefits include: PF, Mobile Allowance, Internet Allowance, Health Insurance, ESI (ESIC)
Job Description
- 📋 Core ResponsibilitiesLead Conversion: Calling potential customers (leads) from a provided database to pitch personal loans and overdraft facilities.
- Need Assessment: Understanding the customer's financial requirements and determining which product (a lump-sum personal loan or a flexible overdraft limit) fits them best.
- Eligibility Check: Informally screening customers based on their income, employment type, and credit awareness before pushing the file forward.
- Documentation Guidance: Explaining the required paperwork (KYC, income proofs, bank statements) and coordinating with the credit/operations team to get the loan disbursed.
- Target Achievement: Meeting daily talk-time metrics and monthly sales/disbursal targets.
- 🛠️ Key Skills NeededPersuasion & Negotiation: You aren't just explaining a product; you are convincing someone why your financial institution is better than the competition.
- Product Knowledge: You'll need to quickly learn the difference between ROI (Reducing Rate of Interest) vs. Flat Rates, processing fees, and how overdraft interest is calculated only on the utilized amount.
- Resilience: Telesales involves handling a high volume of rejections. A short memory for "no's" and a high energy level for the next call are crucial.
Job role
Job requirements
About company
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The candidate should have studied 12th Pass and people who have 0 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Both Male and Female candidates can apply for this job.
No, it's not a work from home job and can't be done online. You can explore and apply for other work from home jobs in Delhi-NCR at apna.
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