Customer Service Executive

We are hiring for the position of Customer Support Executive (Voice Process).

Company: Adroit Synergies Pvt. Ltd.

Location: Noida Sector 63

Salary Package: Up to ₹18,300 CTC

In-hand Salary: ₹15,100

Fixed CTC: ₹15,700

Shift Allowance: ₹2,600

Roles and Responsibilities:

• Handle customer queries related to net banking via voice calls.
• Assist customers with login issues, password resets, and transaction-related concerns.
• Provide accurate information and ensure timely issue resolution.
• Maintain proper records of customer interactions in the system.

This role requires good communication skills, basic understanding of banking processes, and the ability to handle customer queries efficiently.

Skills & Requirements

Required SkillsCommunicationVoice SupportListeningComputer Basics

Preferred SkillsBanking KnowledgeProblem SolvingCustomer HandlingMultilingual

Experience

0 - 5 years

Education

12th

Age Range

18 - 30 years

Languages Required

English, Hindi