Customer Relationship Manager

Key Responsibilities:

• Manage and update customer data in the CRM system.
• Handle customer inquiries and follow-ups.
• Maintain regular communication with clients via calls, emails, and WhatsApp.
• Track leads and ensure timely follow-up.
• Coordinate with sales and operations teams.
• Prepare customer reports and maintain records.
• Ensure customer satisfaction and resolve queries promptly.

Skills Required:

• Excellent Communication Skills
• Customer Relationship Management
• Follow-up & Coordination
• MS Excel & CRM Software Knowledge
• Problem-Solving Skills
• Data Management & Reporting
• Time Management
• Team Collaboration

Qualification: Graduate in any field.

Salary: As per company standards.