Customer Care Executive

Company: IMAD Marketing Research

Location: Noida Sector 16

Job Overview:

IMAD Marketing Research is hiring enthusiastic and detail-oriented candidates for the role of Market Research Analyst. This is an excellent opportunity for freshers to begin their career in the market research domain, working primarily on data analysis and research processes.

Key Responsibilities:

Conduct primary market research and data collection

Analyze data and generate meaningful insights

Work on research projects under guidance

Maintain accuracy and quality in data handling

Collaborate with teams to support research objectives

Eligibility Criteria:

Education: Undergraduate / Graduate (Freshers can apply)

Strong communication skills (good to excellent)

Basic understanding or willingness to learn about market research

Awareness or knowledge about the company (IMAP Marketing Research)

Salary Details:

Undergraduate Freshers: ₹18,000 – ₹20,000 (CTC based on interview)

Graduate Freshers: ₹22,000 – ₹25,000 (CTC based on interview)

Work Schedule:

5 Days Working

2 Rotational Week Offs

Rotational Shifts

Perks & Benefits:

Company-provided pick and drop (cab) facility

## Job Description – Customer Support Upsales Profile

**Company Name:** Alturist

**Location:** Sector 127, Noida

### Profile

Hiring for **Customer Support Upsales Executive** profile.

### Job Details

* Process: Customer Support + Upsales

* Working Days: 6 Days Working

* Weekly Off: 1 Rotational Off

* Shift: Day Shift

* Login Hours: 9 Hours

 * 8 Hours Shift

 * 1 Hour Break + Lunch

### Salary & Incentives

* Graduate Freshers Salary: Up to ₹17,500 In-Hand

* Incentives: ₹10,000 to ₹50,000 (Performance Based)

### Eligibility Criteria

* Graduate Freshers can apply

* Good communication skills required

* Candidates should be comfortable with customer handling and upselling profile

### Transportation Facility

* Shuttle facility available from both sides

* Pickup & Drop available from Okhla Bird Sanctuary Metro Station to office location

### Interview Process

There will be 3 rounds of interview:

1. HR Round

2. Operations Round

3. Client Round

Interview mode will be **Walk-In only** at office location.

### Job Responsibilities

* Handle customer queries and concerns

* Promote and upsell company services/products

* Maintain professional communication with customers

* Achieve sales and customer satisfaction targets

Interested candidates can apply or walk in directly for the interview process.

*📢📢Hiring – Hiring*📢📢

*Mega drive on tomorrow, please align maximum candidates so that you will get good selections*

🔹 *Tata 1MG LAB-Chat*

*Process-Blended process*

Salary: UG ₹15k | Grad ₹16k

Shift: M: 6AM to 12AM |  

F: 6AM–7PM

Eligibility: V-4 and above

Fresher / exp both can apply 

🔹 *Kotak sales* 

Salary - 14k to 18k in-hand 

Shift - 9.30AM - 6.30PM / 10AM to 7PM

Requirement : mandatory telesales experience ( no fresher )

Eligibility : V-3 & V-4

🔹*Hero*

Salary-13.5k inhand

Rotational shift-

 M - 8AM to 8PM (any 9 hour shift)

F - 8AM to 7PM ( any 9 hours )

Exp - fresher and experience both can apply 

📌 *Please Align maximum candidates for above profiles*

*We need your support*

JOB DESCRIPTION

AIONOS – VOICE PROCESS (DOMESTIC & INTERNATIONAL)

Hiring for Customer Support – Voice/chat (Blended )Process

location : 142 Noida

Roles Available:

Domestic Voice Process

International Voice Process

Eligibility:

Domestic: fresher + graduate , UG/Graduate with 6 months experience

International: UG/Graduate with 1+ year experience

Good communication skills (English mandatory for International)

Job Details:

Rotational shifts & rotational offs

One-side cab facility (odd hours)

Shuttle service from Botanical Garden to office

Salary:

Fresher : 2.6 to 2.8 lpa 

Domestic exp : ₹3 – ₹3.2 LPA

International exp : ₹3.8 – ₹4.0 LPA

Selection Rounds:

HR Round

Versant (55 – Domestic | 60 – International)

Operations Round

Job Title: International Technical Support (Chat Process – Vivint)

Company: Transcom

Process: Vivint Chat Process

Location: Gurgaon, Sector 30

Job Overview:

Transcom is hiring for an International Technical Support Chat Process (Vivint). This role is ideal for candidates with experience in technical support and upselling via chat, looking to grow in a fast-paced international BPO environment.

Key Responsibilities:

Handle customer queries via chat support for international clients

Provide technical assistance and troubleshooting solutions

Deliver excellent customer service experience

Identify opportunities for upselling products/services

Maintain accurate records of customer interactions

Eligibility Criteria:

Minimum experience in International Technical Support (Chat)

Experience in upselling will be an added advantage

Good written communication skills in English

Ability to work in a rotational shift environment

Salary & Benefits:

In-Hand Salary: ₹26,000

CTC: ₹31,000

Both-side transport facility provided by the company

Opportunity to work with a reputed international BPO

Work Details:

Working Days: 5 Days a Week

Week Offs: 2 Rotational Offs

Shift: Rotational Shift

Login Hours: 8 Hours + 1 Hour (Breaks & Lunch included)

Why Join Transcom?

Global exposure with international clients

Stable work environment

Career growth opportunities in technical and customer support roles

Job Title: International Inbound Sales Executive (Motels Process)

Company: IGT Solutions

Location: Gurgaon, Sector 21

Process: Motels – International Inbound Sales

Job Overview:

IGT Solutions is hiring dynamic and customer-focused professionals for the International Inbound Sales (Motels Process). The role involves handling inbound calls from international customers, assisting them with motel bookings, and driving sales through excellent communication and persuasion skills.

Key Responsibilities:

Handle inbound calls from international customers

Assist customers with motel reservations and related queries

Upsell and cross-sell services to maximize revenue

Deliver excellent customer service while achieving sales targets

Maintain accurate records of customer interactions

Eligibility Criteria:

Education: Undergraduate / Graduate (both eligible)

Experience: Minimum 6 months of international sales experience (mandatory)

Location Preference: Candidates based in Delhi & Gurgaon

Skills Required:

Excellent communication skills (verbal & written)

Strong sales and negotiation abilities

Customer-centric approach

Salary & Benefits:

Salary: Up to ₹28,000 in hand

CTC: Up to ₹32,000

Working Days: 5 days working

Week Offs: 2 rotational offs

Shift: Rotational shifts

Transport: Both-side cab facility provided

Why Join IGT Solutions?

Opportunity to work in a fast-growing international BPO

Exposure to global clients and sales environment

Attractive salary package with incentives potential

Safe and convenient transport facilities

Job Title: International Customer Support Executive (Voice Process)

Company: IGT Solutions

Process: Expedia – International Voice Process

Location: Gurgaon, Sector 21

Job Overview:

IGT Solutions is hiring for an International Customer Support Executive role for the Expedia process. This is a voice-based profile where candidates will handle international customer queries and provide excellent service support.

Key Responsibilities:

Handle inbound/outbound international customer calls

Resolve customer queries related to travel services

Provide accurate information and ensure customer satisfaction

Maintain quality and productivity standards

Follow company guidelines and compliance policies

Eligibility Criteria:

Good communication skills in English

Experience in international voice process preferred

Freshers with strong communication can also apply

Willing to work in rotational shifts

Salary & Benefits:

Salary: Up to ₹28,000 (In-hand)

CTC: Up to ₹32,000

TLI (Incentives): Up to ₹8,000 (Performance-based)

Retention Bonus: ₹50,000 (As per company terms & conditions)

Working Days: 5 days working, 2 rotational offs

Shift: Rotational shifts

Cab Facility: Both-side cab provided

Why Join Us?

Opportunity to work with a reputed brand (Expedia process)

Growth-oriented work environment

Attractive salary and incentives

Safe and convenient transportation facility

Job Description – Customer Support / Voice Process

**Company:** Admiral Solutions

**Work Location:** Sector 21, Gurgaon

**Experience Required:** 2–3 Years

**Qualification:** Graduate (Mandatory)

**Salary:** Up to ₹32,000 In-Hand + Incentives

 *Working Days:* 5 days

**Additional Benefits:** Medical Insurance + Life Insurance + Accidental Insurance

Job Responsibilities:

* Handle customer queries through voice/chat/email support professionally

* Provide accurate resolutions within defined timelines

* Maintain high customer satisfaction and quality standards

* Coordinate with internal teams for issue resolution

* Ensure proper documentation of customer interactions

* Follow company compliance and process guidelines

Candidate Requirements:

* Excellent communication skills in English

* Minimum 2–3 years of experience in customer support/voice process/BPO

* Strong problem-solving and interpersonal skills

* Comfortable with rotational shifts and work-from-office setup

* Immediate joiners preferred

Perks & Benefits:

* Attractive in-hand salary package

* Performance-based incentives

* Medical, life, and accidental insurance coverage

* Professional growth opportunities

* Dynamic and employee-friendly work culture