Customer Care Executive

US Telecom Process - Customer Service and Technical service

Responsibilities:

Provide international Customer Service & Technical service through voice support( Related to Modem, Broadband , Router, IP, DNS Troubleshooting).

Offer technical support to customers.

Demonstrate strong communication skills.

Qualifications:

BE , BTECH OR (ANY) Graduate Fresher with Excellent communication skills with Technical Mindset.

Pay range and compensation

Package: The salary range for this position is 3.6LPA Fresher and relevant exp above 18 months 5LPA

Job description:

Company: Tech Mahindra

Position: Customer Service AND OR Technical Support Associate.

Location: Noida Sector 60 (Work from Office)

💰 Salary: 3.6 LPA🚖 Perks: Both-side cabs (as per hiring zone)

🗓️ Work Schedule: 5 days working, 2days rotational Week Off in NIGHT SHIFTS.

Candidates should have excellent communication skills.

Should have experience and good Technical Knowledge on ISP, router, Modem. networking concepts but candidates should be having Work in inbound Contact Centre.

Required Skills:

Excellent communication skills

Good technical knowledge on ISP, router, modem, and networking concepts

Inbound calls.