Customer Care Executive

We are looking for a Sales Executive to join our team at Sumu Global Ayurveda Private Limited. The role involves updating accurate data in databases, spreadsheets, and systems as required. With a collaborative environment and growth opportunities, the position offers a salary of ₹15000- ₹25,000.

Key Responsibilities:

• Respond to incoming inquiries from online channels, phone calls, or walk-ins, and occasionally perform outbound prospecting.
• Listen to consumer preferences and questions to match them with the right product or service.
• Showcase features, benefits, pricing, and current promotions through clear demonstrations or discussions.
• Address customer doubts or price concerns politely and provide reassuring information.
• Guide the consumer through the checkout or agreement process to complete transactions quickly.
• Use software tools to log customer interactions, track pipeline status, and record sales metrics.
• Handle basic returns, answer follow-up questions, and ensure customer satisfaction to drive repeat business.

Job Requirements:

The minimum qualification for this role is 12th Pass and 0 - 4 years of experience. Candidates must have attention to detail, a high level of accuracy, strong organizational skills, and the ability to manage multiple tasks efficiently.