Associate
swiggy
Associate
swiggy
Sector 58, Noida
₹15,000 - ₹16,500 monthly
Fixed
₹15000 - ₹16500
Earning Potential
₹16,500
Work from Office
Full Time
Freshers only
Good (Intermediate / Advanced) English
Job Details
Interview Details
Job highlights
Urgently hiring
Fast HR reply
101 applicants
Job Description
Inbound Support: Handle customer queries and complaints regarding food delivery
Issue Resolution: Investigate and process refunds, cancellations, and order modifications efficiently according to company policies.
Quality Assurance: Meet Service Level Agreements (SLAs) regarding response time, Customer Satisfaction (CSAT) scores, and First Contact Resolution (FCR)
Job role
Work location
Sector 58, Noida, Uttar Pradesh, India
Department
Customer Support
Role / Category
Customer Support - BPO / Voice / Blended
Employment type
Full Time
Shift
Day Shift
Job requirements
Experience
Freshers only
Education
12th Pass
English level
Good (Intermediate / Advanced) English
Age limit
18 - 25 years
Gender
Any gender
About company
Name
swiggy
Address
Sector 58, Noida, Uttar Pradesh, India
Job posted by swiggy
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