Travel Agent / Consultant

Exec./ Sr. Exec Travel (Holiday Packages Sales)

Ikeda Limited

Location: Gurgaon // Delhi

Reporting Line: Travel Manager

Experience Required: International Short Haul : 1+ Years

International Long Haul : 3+ Years

Employment Type: Full-time (Work from Office)

About the Role

Drive sales by engaging potential clients, crafting personalized travel experiences, and converting

leads into bookings. This role requires a strong knowledge of both short-haul and long-haul

destinations, along with a passion for exceptional customer service.

Primary Responsibilities

 Proactively cold call potential clients to generate new business opportunities.

 Create customized travel packages tailored to individual client preferences and budgets.

 Convert leads into confirmed bookings through persuasive communication and expert

product knowledge.

 Demonstrate a strong understanding of both short-haul and long-haul travel destinations to

provide informed recommendations.

Key Responsibilities

 Client Engagement: Initiate contact with potential clients through cold calling and other

outreach methods to understand their travel needs and preferences.

 Tailored Itinerary Design: Develop customized travel packages including destinations,

accommodations, transportation, and activities, based on client interests and budget.

 Sales Conversion: Convert leads into confirmed sales through effective communication,

value-driven proposals, and consistent follow-ups.

 Travel Coordination: Manage end-to-end travel arrangements, ensuring a smooth and

seamless experience for the client.

 Customer Service: Respond to client inquiries across multiple channels (phone, email,

chat, social media), delivering prompt and professional support.

 Industry Knowledge: Stay updated on global travel trends, destination updates, and travel

advisories to provide expert guidance.

 Client Relationship Management: Build long-term relationships to encourage repeat

business and gain referrals through exceptional service and personalized travel solutions.

Experience & Qualifications

 Academic Education: Graduate in any stream

IKEDA Limited / Job Description / Exec./ Sr. Exec Travel (Holiday Package Sales)

 Experience: 1 to 3+ years of experience in Travel Sales

Skills and Competencies

 Knowledge Base: Sound working knowledge of Travel Packages

 Soft Skills: High attention to detail, strong problem-solving skills, and the ability to

communicate clearly.