Territory Manager - Service Delivery
Atria Convergence TechnologiesFixed
₹37,000 - ₹48,000
Average Incentives*
₹12,000
Earning Potential
₹60,000
Fixed
₹37,000 - ₹48,000
Average Incentives
₹12,000
Earning Potential
₹60,000
You can earn more incentive if you perform well
Field Job
Full Time
Min. 5 years
Basic EnglishJob highlights
Urgently hiring
Benefits include: PF, Petrol Allowance, Mobile Allowance, Internet Allowance, Health Insurance
Job Description
Role & responsibilities
- Team Leadership & Field Management: Lead and mentor a team of field engineers, fiber technicians, and third-party contractors across the assigned territory. Drive daily KPIs including Mean Time to Repair (MTTR), SLA adherence, and customer satisfaction.
- GPON Architecture & Maintenance: Manage end-to-end GPON network operations, including Optical Line Terminals (OLTs), Optical Network Units (ONUs), and passive optical splitters.
- Fiber Network Operations: Oversee overhead/underground fiber optic cable deployment, fault localization, OTDR testing, and precision fusion splicing during link outages.
- Incidents & SLA Handling: Serve as the point of escalation for critical network outages across Delhi NCR. Ensure swift link restoration and minimal downtime for retail and enterprise subscribers.
- Vendor & Material Management: Coordinate with external cabling vendors, track fiber inventory (splicing kits, patch cords, joint closures), and supervise field compliance standards.
Preferred candidate profile
- Minimum 4 years in FTTH/ISP operations with at least 2 years in team management.
- Mandatory 2 wheeler and Driving License
- GPON architecture, Fiber Splicing, OTDR/LSPM testing, IP Networking
Job role
Job requirements
About company
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The candidate should have completed Graduate degree and people who have 5 to 31 years are eligible to apply for this job. You can apply for more jobs in Delhi-NCR to get hired quickly.
The candidate should have Basic English skills and sound communication skills for this job.
Only Male candidates can apply for this job.
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