Telecalling Executive

About the Role

We are looking for a motivated and result-oriented Telecalling Executive to join our Sales team. The candidate will be responsible for reaching out to potential and existing customers to promote and sell insurance products through tele Sales. 

Key Responsibilities

Make outbound calls to prospective and existing customers to explain and sell life insurance products 

Follow up on leads generated through the customer database and other sources

Understand customer needs and recommend suitable insurance plans

Achieve monthly and quarterly sales targets as assigned

Maintain accurate records of calls, customer interactions, and sales in the CRM system

Handle customer queries and objections professionally and efficiently

Coordinate with the teams for smooth policy processing

Ensure compliance with IRDAI regulations and company guidelines during all customer interactions

Collect feedback and escalate unresolved issues to the appropriate team

Required Qualifications & Skills

Education: Graduate in any discipline 

Experience: 0–3 years in telecalling, telesales, or insurance sales

Language: Proficiency in Hindi and English (spoken and written)

Skills:

Strong communication and persuasion skills

Basic knowledge of insurance products is an advantage

Familiarity with CRM tools or MS Office

Target-driven with a positive attitude

Ability to handle rejection and work under pressure