Service Engineer

• Visit customer sites for installation, service, and repairs (including outstation travel)

• Handle customer queries and provide support (onsite & online)

• Diagnose and fix equipment issues

• Demonstrate proper usage and maintenance to customers

• Test and calibrate instruments after repair

• Perform daily QC checks of instruments and ensure they are ready for dispatch

• Maintain service records and share invoices

• If issues cannot be diagnosed, coordinate with factory/technical team for support and

   ensure timely resolution

• Provide preventive maintenance support

• Complete jobs on time (as per TAT)

• Generate service revenue through AMCs and spare parts

• Maintain professional behavior with customers

Equipments: (can be found at www.galaxylab.in)

Few examples: pH Meters, Water Baths, Spectrophotometers, Weighing Balances, Magnetic Stirrers, Viscometers