Sales Team Leader

Team Leader – Roles & Responsibilities

1. Team Management

• Manage and supervise promoters/staff
• Assign daily tasks and monitor performance
• Maintain attendance, discipline, and punctuality

2. Sales Responsibility

• Increase overall store sales
• Achieve daily and weekly targets
• Focus on promoting slow-moving products

3. Store Coordination

• Coordinate regularly with the Store Manager
• Ensure proper counter placement and product visibility
• Execute offers and promotional schemes effectively

4. Stock Management

• Monitor stock availability and expiry dates
• Ensure no out-of-stock situations
• Control damages and shrinkage

5. Reporting

• Submit daily sales reports on time
• Share updates and issues promptly

6. Training & Support

• Provide product knowledge training to promoters
• Train staff on effective selling techniques

7. Problem Handling

• Resolve store and staff-related issues
• Handle customer complaints professionally

8. Market Feedback

• Monitor competitor activities
• Share insights on pricing, demand, and market trends