Regional Sales Business Manager

Overall Areas   Sales: Drive overall volume & market Share Ensure authentic and correct market information flow to all stakeholders Devise actions based on RCA Monitor dealer profitability Overseeing Manpower Productivity & Adequacy Team Handling for respective states Provide timely insights to Marketing & Sales Planning (Add - GTM) CX: Manage end to end customer centricity, and satisfaction Ensuring customer handling for escalations Overseeing Customer engagement practices Process: Ensure process adherence and corrective action plan implementation at state level   Functional Skills: Ability to drive business (channel sales specifically) Ability to understand product technicalities   Behavioural Skills:  Handle ambiguous situations Unlearn from previous experiences Take complete ownership of delivery and teams Understand premium customer segment Form & manage relationships with peers and channel partners Display high resilience 

 

More than 13 years, with strong knowledge across Channel Sales, Customer Experience & Auto product, Business Management, dealer & team handling 

 

Auto background (Must) (Auto EV Preferred)

 

BE / B tech + MBA