Loan Manager

Roles and Responsibilities:

Main Task

• Serve Gold Loan Prime to customers by handling the end-to-end transactions, while ensuring the customer gets the most optimal service.
• Source new customers through BTL marketing and customer calling

Areas of Responsibility:

• Ensuring the customer gets the most optimal service and completing the end-to-end Gold Loan transaction.
• Promptly travel to and from the customers home completing KYC and initiating Gold loan from customers home.
• Maintain high level customer satisfaction.
• Gold Appraisal & GoldValuation
• Generating leads for Gold Loan Prime
• By conducting BTL marketing
• Call inactive and other prospective customers.
• Responsible for conversion of leads generated

KRA:

• Adherence of timeliness (fulfilling the appointment within a specified time)
• Proper adherence to process and policies to facilitate smooth functioning of Gold Loan Prime (zero spurious)
• Quality of service
• Number of leads generated through customer visit/calls and conversion %

Role: BD / Pre Sales - Other

Industry Type: NBFC

Department: Sales & Business Development

Employment Type: Full Time, Permanent

Role Category: BD / Pre Sales

Education

UG: Any Graduate

Key Skills

Skills highlighted with ‘‘ are preferred keyskills

Lead GenerationSalesGold ValuationLoan SalesField Sales

About company

Muthoot FinCorp ONE, is a fintech startup, building a financial ecosystem where customers can access relevant and reliable digital services across an expansive range of digital financial products in segments like Lending, Saving & Investment, Protection, and Remittance.